Digital Delivery – No Physical Shipping Required
ToonCart is a 100% digital platform. All products are delivered electronically – no physical items are shipped.
How Digital Delivery Works
Instant Download Process:
- Complete your purchase through our secure checkout
- Receive order confirmation email immediately
- Download links are provided instantly after payment verification
- Access your purchases anytime through your account dashboard
Delivery Timeline:
- Instant: Downloads available immediately after successful payment
- Account Access: Permanent access to purchased assets in your dashboard
- Re-download: Unlimited re-downloads for 12 months from purchase date
What You Receive
File Formats Included:
- Vector files (AI, SVG)
- Raster files (PNG, JPG)
- Layered files (PSD)
- Project files (After Effects where applicable)
- Documentation and usage guidelines
File Organization:
- Organized folders by asset type
- Multiple resolution options
- Source files and exported versions
- License documentation included
Download Requirements
Technical Specifications:
- Stable internet connection required
- Modern web browser (Chrome, Firefox, Safari, Edge)
- Sufficient storage space (files range from 5MB to 500MB)
- ZIP file extraction software
Account Requirements:
- Valid ToonCart account
- Email verification completed
- Payment verification processed
Download Issues & Support
Common Issues & Solutions:
Download Failed/Interrupted:
- Check your internet connection
- Try downloading again from your account dashboard
- Contact support if problems persist
File Corruption:
- Re-download the file
- Ensure complete download before extraction
- Try different extraction software
Access Problems:
- Verify your account login credentials
- Check if payment was successfully processed
- Contact customer support for assistance
Subscription Delivery
Premium/Professional Plans:
- Immediate access to entire asset library
- New releases automatically added to your account
- Monthly download reports via email
- Priority download servers for faster speeds
International Access
Global Availability:
- Available worldwide (no geographical restrictions)
- Multi-currency payment support
- Downloads work from any location
- No customs or import duties (digital products)
Download Limits & Storage
Download Policies:
- Unlimited downloads of purchased assets
- 12-month re-download guarantee
- Personal account backup recommended
- No bandwidth restrictions
File Storage:
- Files remain in your account for 12 months minimum
- Subscription members: Lifetime access during active subscription
- One-time purchasers: 12 months guaranteed access
Refund & Re-delivery
If You Need Assets Re-sent:
- Log into your account dashboard
- Access “My Downloads” section
- Re-download any purchased asset
- Contact support if assets are missing
Technical Issues:
- We provide technical support for download issues
- Alternative delivery methods available if needed
- Customer support responds within 4-24 hours
License Delivery
What’s Included with Each Download:
- Commercial license documentation
- Usage guidelines and restrictions
- Attribution requirements (if any)
- Extended license terms (for premium assets)
Contact for Delivery Issues
If you experience any download or delivery problems:
Email: support@tooncart.in Subject: “Download Issue – Order #[Your Order Number]”
Include in your message:
- Order number
- Asset name(s) affected
- Description of the issue
- Browser and device information
Response Time: Within 4 hours during business hours
Mobile Downloads
Downloading on Mobile Devices:
- All downloads compatible with mobile browsers
- Recommended to use Wi-Fi for large files
- Files can be saved to cloud storage (Google Drive, iCloud, Dropbox)
- Mobile app coming soon for easier access
Important Note: Since ToonCart delivers digital products only, traditional shipping terms like “shipping charges,” “delivery address,” or “package tracking” do not apply. All transactions are digital and instantaneous upon payment confirmation.
For any questions about our digital delivery process, please contact our support team.